Dear customers,
We would like to inform you that for operational reasons Glen Agua, the company that operate the pump house, had to increase the level of chlorine in the raw water supply.
Over the weekend an automatic alert was triggered on the water quality monitoring system raising tubrity concerns over the water entering the pump house. The water purification system increased the amount of chlorine to ensure the water quality entering the KGWS scheme is clean and safe. Glen Agua are responsible for the quality of the water and they have confirmed that the water supply is safe to consume.
We are taking this situation very seriously and monitoring real-time. The health and safety of our customers is our top priority. We will continue to update our customers on this website.
As part of our usual service our customers can contact Michael John to test the chlorine levels of the water supply in your premises NOTE:- testing will be carried out complying to COVID guidelines.
Very best regards,
