Following the period of low temperatures, the Kiltiernan Group Water Scheme board of management recommends all members monitor their water usage for signs of leakages.
If you have any concerns or are unsure on how to proceed please contact the scheme for guidance.
If I have a water leak, do I have to pay the water costs?
The usage of water, whether that be through consumption or leaks, is the responsibility of the scheme member. The member is responsible for leaks that occur anywhere extending from the customer side of the meter box into the members property. It is recommended that the member, monitors their meter reading regularly so they can identify any significant increase in consumption. If the cost incurred due to the increased use of water is significant then please contact the scheme manager to discuss a manageable payment frequency. If you believe there are additional considerations that you feel should be considered then please contact the scheme manager. The manager will present any members case before the board of management or the member is equally permitted to present their case directly. The board will need to consider any request so there will be some delay before a decision is made.
