The scheme Manager Michael John Murphy can be contacted on 086 0203012
The Kiltiernan Group Water Scheme Co Operative Society Limited is owned by the members to whom we supply water. Each member is a shareholder and they votes each year to elect a board of Directors to run the scheme. The scheme is a non profit organization and the Board of Directors performs their task on a voluentry basis. One of the corner stone decisions taken by the Board was to hire a manager to run the day to day operations of the scheme. It was accepted that tight control over water metering, billing and quality control was a task that over reached the long term commitment that elected voulinteers could comit too with the required vigor on a long term basis. This is a decision that has paid dividence and has resulted in a very professionally run business allowing us to supply a quality product with a confidence that it complies with the various drinking water regulations.
Glan Agua is responsible for operating the process plant while the scheme members (via the board of Directors) are responsible for the distribution infrastructure which extends from the gates of the processing plant too and including the meter box of the consumer. It is our responsibility to ensure water losses from the system are eliminated and we achieve this through monitoring the customer consumption versus the volume of water leaving the processing plant.Distribution Pipeline of Kiltiernan Group Water Scheme
‘The most undesirable constituents of drinking-water are undoubtedly those that are capable of having a direct impact on public health and for which guideline values have been developed. The management of these substances is in the hands of organisations responsible for the provision of the supply, and it is up to these organisations to instil in their consumers the confidence that this task is being undertaken with responsibility and efficiency.’
The extract above is form the World Health Organisation and really encapsulates what the requirements and expectations from the Board of Directors are. More over people expect and deserve such assurances when they turn on their taps.
We achieve this through regular scouring of our pipe lines, checking for residual chlorine and independent chemical analysis on the water. The results we gather from our on-going quality inspection are viewed in tandem with the results gathered by Glan Agua. We carefully monitor any negatively trending parameters and investigate the trending even it is still within the regulatory guidelines. It is in our interest to pre-empt the water quality and understand how the change in weather or volume consumed can affect this.
I would like to encourage all the shareholders / members of our scheme to play a larger role in the running of our scheme. As with any business there are many skillsets required to ensure a smooth running and efficiency. Your contribution can simply take the form of attending the annual general meeting, helping your neighbour in times of trouble with frozen pipes or leaks or you can contribute on a more direct level. By this I mean submitting your name for election to the board or by volunteering your time or skills to the scheme. If you are interested please contact the chairman of the scheme.
Communication with our members is very important and any concerns brought to our attention are investigated. Concerns varying from water colour, taste, smell, excessive chlorine and so on are all valid issues and we will work with Galway County Council or our engineers to ensure a root cause is found. The fact that a new dish washer detergent in the customers own house may be responsible for water taste is not important. What is important is that each of our members takes a proactive part in ensuring our water quality maintains its excellent quality.
Safety risks exist outside the confines of water quality and before we can be capable of addressing these we must be able to identify them. We developed a Safety Statement which is regularly reviewed and this assists us in determining the best practice required to complete a job. The scheme employs a manager so we are bound by the various employment laws and regulations. As with any employer we have a responsibility to the safety of our employees that extends from bullying and harassment to ensuring appropriate training is provided where necessary. We have a responsibility to the public to ensure our activities do not endanger them, activities such as meter readings or while carry out line maintenance. If you have any safety concern please contact any board member or the scheme manager immediately.
Click on the following links to view the quality reports of Kiltiernan GWS and the Galway Co Council
- Kiltiernan 2015 Water Test Results Quality reports
- Kiltiernan 2016 Water Test Results Quality reports
- Kiltiernan 2017 Water Test Results Quality reports
- Kiltiernan 2018 Water Test Results Quality reports
- Galway County Council water quality web site section.
The following will help you navigate the council’s website
1. Select Private group (non exempted) water schemes
2. Select "Select Scheme"
3. Select Kiltiernan Group water scheme co-operative Society
4. Select the data you wish to review
5. The report data can be downloaded
Publications & Reports are also available by selecting in the "Publications & Reports" in the <Selection - Rogha> section
Sample Report:Explanation of the curent water status The quality of the water distributed throughout our scheme is of paramount importance to us and is not something that is left to chance. A highly sophisticated processing plant continuously monitors the water quality extracted from the ground and ensures that the water leaving the treatment plant is of a standard fit for human consumption and in compliance with the various water standards and regulations that we are required to adhere to. Once the water leaves the treatment plant we continue to monitor the water quality to ensure the quality of the water has not been compromised. This is achieved through regular chlorine residual testing. We scour the pipe line regularly to keep it clean and in addition to this chemical and bacterial analysis tests are taken by us and the Galway County Council and tested independently. Click here to get a detailed explanation of the current water status.
|Members Site||Directors Site||Kids Site||Discussion Forum|
|This is the main site for our shareholders Learn a little about your scheme, About the role of the board of directors and how you can contribute. Keep up to date on the water quality status or simply find out the location where your nearest fire hydrant is located. Keep informed with news events such as water outages and scheduled maintance. View pictures of your treatment facility and of the open day||This is a restricted access area and is intended as a repositary and knowledge base for board members and scheme manager,||Combining a little education and fun. Here you can learn about the water cycle, water concervation and where your water comes from. We also have a small number of colouring pages courtsey of crayola that can be printed out and coloured. There are some drawing tips courtsey of You Tube.||This discussion forum is not a subsitute for how issues are curently addressed. If you have complaints or concerns then simply call us and we will do our best to address your concerns. If this is not suficient, all scheme members and shareholders are free to have a face to face meeting with the scheme manager, Director or present your case directly to the board of management. This forum is intended as a means of extending the scope by which we listen to our customers voice. You will have to register and this can be done online or give us a call and we will do it for you. I apologise for any inconvienance this may cause but due to the volume of spam contributors it was necessary.|
You will probably be amazed at the amount of water you actually use. If you’re interested in finding out, try keeping track of your water use over the course of a week. It could help you to pinpoint areas where water savings in your home could be easily achieved.
You can download this form and complete it offline or fill it up now. To use this form, fill in the number of times a day you do the things in the left hand column. The form will calculate the number of litres of water you use per week for each activity based on the average amount, which is filled in for you under the "AVERAGE" column. These figures give typical water consumption figures for various appliances and devices. The appliances and devices in your home may use greater or lesser amounts of water. If you know the actual amount, fill it in.
If you are interested in joining our scheme please give us a call or take a look at the scheme pipeline and see if your house lies along this route. Before joining you should be aware that this is a community scheme and we will be charging for the water that passes through your meter. If this usage is due to usage or leaks, you will still be charged. There are "Terms and conditions" and all new member will be supplied with a booklet on the rules and regulations. Existing members will also be reissued with a booklet if required. The manager and board members are available to address any questions or concerns you may have.Scheme Charges Price of the water is €0.55/ cubic meter (1000 Liters)Domestic connections receive a Free water allowance 56 cubic meters (56000 Liters)New connection = new connection fee of €1,500 + costs (This fee is variable as connection fees will vary depending on the cost of installation.)Planning Permission letter = €500 (It is regarded as a deposit so it is deductible from the €1,500 membership fee and can be refunded if the development is not going ahead.)Additional connections are installed at cost price. (This fee is variable as connection fees will vary depending on the cost of installation.)Re-connection fee (if disconnected due a breach of contract) according to the rules are set at €500€30 charge for late payments